Terms of Use

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Sapphire-savanna website (sapphire-savanna.com), you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Sapphire-savanna provides curated travel route packages and travel planning information for journeys across the United Kingdom. Our services include digital route guides, accommodation recommendations, and travel itineraries.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

Prohibited behaviour includes:

• Conducting any unlawful activity
• Transmitting harmful, threatening, or offensive material
• Attempting to gain unauthorised access to our systems
• Using automated systems to access the website without permission
• Copying, modifying, or distributing our content without authorisation

4. Intellectual Property

All content on this website, including text, graphics, logos, images, route guides, maps, and software, is the property of Sapphire-savanna or our content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any of our content without our prior written permission, except for personal, non-commercial use.

5. Route Information and Accuracy

While we strive to ensure all route information is accurate and up-to-date, we cannot guarantee that:

• All information will be completely accurate at all times
• Roads, paths, or facilities mentioned will be accessible
• Recommended establishments will be open or available
• Conditions will match descriptions at the time of your travel

You are responsible for verifying current conditions and making your own travel decisions.

6. Bookings and Payments

When you make a booking or purchase through our website:

• You confirm that all information provided is accurate
• You agree to pay all charges at the prices in effect when incurred
• Prices are quoted in British Pounds (GBP) unless otherwise stated
• We reserve the right to refuse or cancel any order at our discretion

7. Cancellations and Refunds

Our cancellation and refund policy is as follows:

• Digital route packages: Refunds available within 14 days of purchase if the package has not been accessed or downloaded
• Customised itineraries: Cancellation terms will be specified at the time of booking
• All refund requests should be sent to [email protected]

8. Limitation of Liability

To the fullest extent permitted by law, Sapphire-savanna shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Personal injury or property damage
• Any damages arising from your travel activities
• Any damages resulting from reliance on information provided

Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the relevant service.

9. Indemnification

You agree to indemnify and hold harmless Sapphire-savanna, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or services, or your violation of these Terms of Use.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorised use
• We reserve the right to suspend or terminate accounts at our discretion

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

13. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

14. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Sapphire-savanna regarding your use of our website and services.

17. Contact Information

If you have any questions about these Terms of Use, please contact us:

Sapphire-savanna
47 Riverside Walk
Manchester, M3 5FT
United Kingdom
Email: [email protected]